Submit a Complaint

IowaCASA sets service standards for more than 22 sexual assault programs across the state of Iowa. If anyone (survivor, community member, employee, etc.) is dissatisfied with the services or operations of one of these programs, they can submit a complaint using the links below. For any questions about our complaint policy or process, email

Mobile Phone
Work Desk
Planning Travels

Complaints Against IowaCASA

If you have a complaint regarding services received from IowaCASA, please submit them to the Executive Director Beth Barnhill ( and/or the Board Chair Katryn Duarte ( 

Iowa Coalition Against Sexual Assault

3030 Merle Hay Road

Des Moines, IA 50310


Phone: 515-244-7424

© 2019 by the Iowa Coalition Against Sexual Assault (IowaCASA)  |  Grievance & Complaint Policy